Retirement villages: Navigating the transition to a higher level of care

Many retirement villages in New Zealand provide a continuum of care, allowing residents to access increasing levels of support as their needs change. This model offers peace of mind, but the process of transitioning to higher care within these villages involves important contractual, and financial considerations. For residents and their families, understanding the legal framework is essential to ensure a smooth transition.

The Role of the Occupation Right Agreement (ORA)

An Occupation Right Agreement (ORA) is the foundation of retirement village arrangements.  It outlines the legal rights and obligations of residents and the village operator. When it comes to transferring to higher care levels, the ORA specifies:

  • Conditions for Transition: When a resident may be required or permitted to move to a higher level of care, such as a serviced apartment, rest home, or hospital-level care.
  • Costs: Additional charges for care services, accommodation, or other fees associated with the new care level.
  • Termination and Resale Rights: The ORA sets out the process for terminating the agreement and refunding capital contributions when vacating an independent unit.

It is important to get legal advice to ensure residents and families understand these terms and their implications.

Legal Framework for Care Transitions

The Retirement Villages Act 2003 and the Retirement Villages Code of Practice 2008 regulate the operation of retirement villages and protect residents’ rights. Key legal principles include:

  • Good Faith and Consultation: Operators must act in good faith and consult residents about any significant decisions, including care transitions.
  • Consent Requirements: Residents generally need to consent to any move, except in cases where health or safety risks necessitate immediate action.
  • Health Assessments: Care transitions are often triggered by health assessments conducted by the village’s clinical team or external assessors, such as the NASC (Needs Assessment and Service Coordination) team.
  • Notice Periods: Operators must provide reasonable notice if a resident is required to vacate their current unit to transition to higher care.

Financial Implications of Moving to Higher Care

It goes without saying that the financial impact of transitioning to a higher level of care is a critical consideration. The ORA governs costs such as:

  • Additional Fees: Higher care levels often involve increased service fees, including meals, personal care, and medical supervision.
  • Refunds and Deductions: The ORA sets out when the capital contribution will be refunded and what deductions, if any, will apply when a resident’s independent living unit is vacated.
  • Public Subsidies: Residents may be eligible for government support, such as the Residential Care Subsidy, which is means-tested and designed to help cover the cost of rest home or hospital care.

Availability of Care Services

Not all retirement villages offer every level of care on-site. Some villages may only provide independent living and serviced apartments, requiring residents to relocate to another facility for higher care levels.

The ORA will specify the village’s obligations in such scenarios, including:

  • Placement Guarantees: Whether residents are guaranteed access to higher care within the village.
  • Alternative Arrangements: What assistance the village will provide if care services are unavailable locally.

Operators are expected to act in good faith and facilitate the transition, but families may need to explore other facilities if care options are limited.

Practical Tips for Residents and Families

  • Understand the ORA: Before signing, ensure the agreement is reviewed by a lawyer who can explain its terms, especially those related to care transitions and financial implications.
  • Plan Ahead: Discuss care preferences and potential transitions early with the village operator and family members.
  • Seek Financial Advice: Assess the financial impact of moving to higher care, including eligibility for subsidies.

Conclusion

Taking the time to review agreements, plan finances, and seek professional advice ensures that residents’ rights are protected, and their care needs are met.  The McCaw Lewis team are very experienced in dealing with these situations and are happy to assist at the appropriate time.

Amanda is the Director in our Asset Planning Team and can be contacted on 07 958 7451.

The Deed of Lease Seventh Edition 2024: A Beginner’s Guide

The Seventh Edition of the Law Association’s Deed of Lease template was released on the 24th of November 2024, and replaces the Sixth Edition which, subject to some minor adjustments, had been standard since 2012. The new edition may be considered an early Christmas gift to some, but is it really out with the old and in with the new? Here’s a summary of the key changes to help you navigate the Seventh Edition Deed of Lease.

  • Renewals Notice Period: The Seventh Edition allows parties to agree a renewal notice period that is longer or shorter than the former three months.  This allows flexibility for leases of different lengths and can account for time required to make good prior to termination.
  • Rent Reviews: Rent Reviews now include more options for types of reviews (including fixed rent adjustment, as well as the standard CPI and market reviews), and expands the ratchet options, to include both hard, soft and custom options (e.g. rent must not be less than the previously payable rent, or the rent payable at commencement).
  • Outgoings: The new edition also expands on the outgoings that may be charged, e.g. by including exterior and fencing repainting charges, accessway maintenance and minor repairs to external areas, reasonable management administration expenses for body corporates, and so on. There are also stricter requirements on the charging of outgoings, with landlords now being obliged to provide an annual budget of outgoings to tenants.
  • Insurance: The new edition allows for parties to specify the insurance excess amount, and the default insurance excess has increased to $5,000 from the former $2,000 under the Sixth Edition. If an act or omission on the part of the tenant causes damage that exceeds the excess amount, the tenant is liable to pay the landlord.
  • Health and Safety Obligations: Health and safety obligations are now explicitly imposed on all parties to the lease.
  • Seismic Ratings: One major motivation for redrafting the Deed of Lease was the ongoing impacts of earthquakes on commercial infrastructure, and there is now a space to detail the building’s seismic rating. While the new edition does not penalise landlords for not specifying the seismic rating, it is a great prompt to discuss these matters.
  • Bank Guarantees and Rental Bonds: The Seventh Edition now explicitly allows for bank guarantees and rental bonds to be provided as security against default.
  • No access rent adjustments: Although the previous edition did provide for rental abatement where tenants are unable to access the property, the abatement was limited to being a “fair proportion”, which was often hard to assess. In the new edition, the parties can explicitly agree on a reduction percentage, and either party can call for that percentage to be reviewed in the context of a particular emergency.
  • Tenants Fixtures and Fittings: Schedule 6 of the new edition now includes a dedicated space to list the tenant’s fixtures and fittings.

Overall, The Law Association’s new Seventh Editon Deed of Lease continues to aim to balance tenant and landlord responsibilities by expanding on the options available to both parties.  There is a lot of new content in a new edition, and although not everything will always be relevant, it is a great jumping off point for negotiations between the parties.

If you have any questions about the Seventh Edition Deed of Lease, please feel free to get in touch with our friendly property team.

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